A former award-winning television journalist, Liz Bryant grew up in a home where manners mattered. Her mother, a tri-lingual magazine editor, had her writing thank you notes as soon as she could properly hold a pen. Her father, a hotel industry veteran, introduced her to the finer points of travel, service, and dining up and down the east coast. And her Texan grandmother made sure she knew how to set a table for a bridge luncheon.
Liz has a B.S. and M.S. in mass communications from Virginia Commonwealth University. In her more than three decades of work in team, leadership, and executive-level positions in the corporate, government, and non-profit sectors, she became known and respected for the examples she set in workplace decorum and professional civility. Liz launched her consultancy to share her life's knowledge of best professional etiquette practices to work with clients so they can gain the confidence to be successful in their professional endeavors.
Trained and licensed by the Protocol School of Washington®, Liz enjoys working with individuals, corporations, colleges and universities, military groups, government agencies, and non-profits to achieve their goals: for the organizations and for the individuals within those organizations.
Business etiquette is about learning certain rules and practicing what you’ve learned, but more than that it’s about having confidence in knowing those rules so you can focus your attention on what’s important for your business success: your clients, your colleagues, your employees, your future. Proficiency leads to success not only for the individual, but for the company or organization they represent, positively impacting employee morale, company image, and the bottom line.
As you think about the real value of good business etiquette, consider this. Many a business deal is won … or lost … on a handshake. You know you want to win. Let’s work to make that happen.
Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.
- Letitia Baldrige